Plumber Services

Lower Mainland’s Trusted Plumbing Company for 18 Years

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Why Choose High Mark For Your Plumber Services

Over 600 Five Star Google Reviews

Konstantin G.

21:49 19 Sep 23

The technician was Ryan, fixed my shower quickly, now it looks and works as if it's never been broken. Thank you!

Gary M.

16:44 18 Sep 23

Dane came promptly and outlined the issue and gave me various options that could save me issues in the future. Resolved issue quickly and was very professional through out

Chuck D.

16:42 11 Sep 23

This was my first time using Highmark. One of the best customer service experiences I’ve had. From the initial appointment setting right through the diagnostics and finally, the solution was outstanding really enjoyed our text Ryan and Mark highly recommend these guys.

Antonio D.

14:49 10 Sep 23

Experience was very good . Tassos was very professional and explained all problems encountered , in very clear language for me to understand .

Milan K.

18:01 08 Sep 23

The technician's professionalism and clear explanation of the scope of work and process left a lasting impression. His kindness and expertise are a testament to the exceptional service Lillie Family Heating and Plumbing provides.

Logic S.

15:15 08 Sep 23

Amazing customer service... they were totally on the ball with appointment and even allowing me to adjust the appointment. Showed up on time and tech was guy very knowledgeable and was great at troubleshooting my system problems.

Van T.

22:36 07 Sep 23

Tassos was very friendly and professional. I also learned a few things from him today. Absolutely amazing work highly recommend.

Dale H.

22:17 02 Sep 23

I have used Highmark before. Very professional and courteous. They left the area they worked in cleaner than it was when they got there. They showed me what they were doing and explained what was wrong. I would recommend to family and friends.

Paul L.

00:10 31 Aug 23

Professional and friendly service and very knowledgeable for maintenance of are new hot water tank. Thanks Kevin and High Mark Plumbing &Heating

Chad E.

20:10 30 Aug 23

I just had Dane come and repair a cracked p trap under my kitchen sink. He was super professional, friendly and fast! I thought the price was very fair for the work involved. Thanks Dane!!

S M

18:01 30 Aug 23

Kevin arrived on-time and was very friendly and knowledgable. He communicated well and overall a very positive experience. Good job!

Jen C.

17:15 18 Aug 23

Ryan B did an excellent job with our plumbing issues. He was punctual and efficient. Highly recommend!

Debbie I.

23:17 04 Aug 23

Ryan was wonderful. Professional, he explained everything and gave me choices. The work was done quickly and it works and looks so much better than before. Thank you so much.

Jack T.

20:51 03 Aug 23

Got 2 leaky sinks in the basement and called high mark. Ryan came by and listened to my description. Shortly he came up with the quotes and asked if I’d like to go ahead with it. We are very happy with Ryan’s work. He gave good reasons on what is wrong and what could go wrong, he was quick, clean, professional, will definitely call them again.

Infinite A.

00:05 29 Jul 23

Great experience! Would definitely recommend, it was a pretty big job and Dane finished it really fast

Julie M.

14:50 26 Jul 23

The only reason I’m not checking good value is because I don’t have a comparison. My experience with Highmark & Ryan E. was great today. Right on time, patient, explained everything before, after and during. I will use Highmark again.

Richard G.

18:53 20 Jul 23

July 20/23. Another job well done. Dave was on time, professional, friendly and efficient. A much needed pressure reduction valve was installed.Thanks to Scott, service manager, for arranging the work to be done.I highly recommend High Mark Plumbing & Heating.

cemee N.

05:33 18 Jul 23

High Mark Plumbing’s service was impeccable and prompt. We engaged them for a sewer backup issue and they were came immediately and determined the cause and explained in detail what needed to be done and how long it would take. Ryan was very professional and he did an excellent job in fixing the issue. Everything was cleaned up to our satisfaction. When done you could barely tell that there was an issue that was fixed. I would definitely engage High Mark’s services for any future work and recommend them to family and friends. 5 stars to High Mark Plumbing.

Mike N.

12:47 11 Jul 23

Ryan E did an incredible job on our bathrooms and kitchen sink. Very responsive and fix it all same day. I would highly recommend Ryan and Highmark!!

SangJoon L.

18:44 10 Jul 23

Initial contact was friendly and nice. Follow up is good and I know they'll take care of customers so I'll likely use them for future services. Thanks.

Yi S.

17:43 10 Jul 23

Dane helped us with a leaky toilet and he did an excellent job and was very quick. Dane was also very friendly and professional. We enjoyed the service.

Siegfried P.

14:58 09 Jul 23

Ryan arrived on time and ready to diagnose our leak. He was super clear in explaining what the issue was and how the repair was going to happen. Super job Ryan.

Wike M.

19:41 08 Jul 23

Quick response, knowledgable, realistic thorough quote clearly explained to an amateur in distress like me

Scott G.

02:10 06 Jul 23

Ryan was the bomb - very prompt service, courteous and informative. Absolutely would call again (and probably will when we need to replace our water tank in a year or two).

Ricky E.

22:28 05 Jul 23

Both Ryan & RyanE provided excellent service! And even go the extra mile in delivering service to us! Highly recommended!

Karen D.

22:44 04 Jul 23

A little late but rectified it right away. Technician was friendly, polite and competent, and good at keeping me informed. He was careful with his equipment and was tidy. I would use this company again.

Ken S.

20:01 26 Jun 23

High Mark's technician Andrew is very professional and hardworking. He is always on time. He is very knowledgable.High Mark has very sophisticated management system. It team is well managed, and team members are professionally trained.

Carmen S.

02:41 26 Jun 23

Kevin was professional and knowledgeable. He quickly assessed our needs, provided us with options and took care of the work required

Bill's N.

22:07 23 Jun 23

I was very surprised to get same day service for a slow ceiling leak. Davy was able to get to the root of the problem quickly and replace the leaking pipe valve that was causing the problem as well as give us some good overall advice. Davy was knowledgeable, courteous and informative. Also when the job was done there was no mess to deal with. I recommend Highmark and would definitely use them again.

J M.

17:06 21 Jun 23

Ryan was terrific! He was prompt, knowledgeable and very conscientious. There were some problems getting parts, not Highmark’s fault in any way, but Ryan stayed on top of it, problem solved and as soon as possible was back to install the new part. The steam shower unit is working perfectly and all along Ryan was trying to find the most cost effective options to address the problem. I couldn’t be more satisfied with the service I received from both Ryan and Highmark. I couldn’t recommend them more strongly. Thank you!Post Script to my previous review. I had another project at my home, this one involving both electrical and plumbing work. Again, High Mark exceeded my expectations. They arranged for both Ryan and Sean (the Electrician) to be at my place on the same day, which meant they both knew exactly what needed to be done and who needed to do what. They worked separately but very collaboratively and I got the job done as promised. Same customer but another terrific experience all around — the folks answering the phone and scheduling appointment are equally helpful and professional. Thanks again!

D. T.

15:39 20 Jun 23

I required a scope of the perimeter drainage prior to fence construction and Ryan indicated a number of problem areas. A big job to resolve but the skills and experience Ryan provided helped ease our minds. The attention to care and thoroughness Ryan demonstrated was well appreciated. Once the job was completed his clean-up was top notch. We couldn't be happier with the results.

Ellaine C.

20:50 12 Jun 23

My outdoor hose was leaking into our walls and Ryan came to fix it up. He came on time, told me the problem and was able to do the fix right away. He was very friendly, took a bunch of pictures, and told me about a hole in the wall where mice could get in. We had work done in this same area last year and the previous plumber had failed to mention the hole to us. Thanks for the awesome service Ryan! Will definitely be using this company for future work.

Sue M.

17:01 05 Jun 23

Kevin was Very professional. Told us everything he was doing and what needed to be done in the future. No pressure to get things done now, when they weren’t needed.

Jo-Ann R.

19:38 01 Jun 23

Dave came to give me a quote on removing my current shower and to advise me on installing a new shower. He is extremely knowledgeable about what was needed. I couldn’t have asked for more.

jim H.

23:56 29 May 23

Dave is a great Guy. Very knowledgeable and efficient and takes the time to explain what is wrong and the corrective measures needed even my dog liked him which says alot

Justin Y.

15:12 29 May 23

Replace my main in-house water main cut off. Good quality work and and parts. They were quick to respond and repair.

Ian T.

14:20 29 May 23

Great and easy experience with Ryan. Had new water lines run for a future sink. He was prompt and informative and did a quick clean job.

Sluce R.

23:53 24 May 23

Our HIGHMARK professional, Chris, was patient in explaining what had to be done, had great customer service skills, was respectful of our home and did the job well. This is the second time we have called HIGHMARK, and I will recommend them, especially Chris to my friends, and would call them again if needed. I also liked that the techs have everything they need in their handy dandy work vans.

Winston M.

21:58 24 May 23

Installation was completed very quickly. Andrew, Chris and Brian were excellent, very professional and thorough in their work.This new "condensorless" ductless AC unit is a great install. No big heat exchanger outside, just two 8" dia holes from the interior unit to draw in and exhaust outside air. Gave very good heat this last week. Can't wait to use it during the heat of summer.Brian in particular was very thorough and detailed in installing this new kind of ductless ac unit, and the area was spotlessly cleaned afterwards. Turns out he's one of the owners of the company. When an owner is hands-on and does such fine work, you just know this is a great company to deal with. Highly recommended!

Justin Y.

17:07 24 May 23

The plumber was very knowledgeable and provided a lot of good information. The costing is open and transparent, it may seem high but you get good quality with their work.

Gary W.

23:12 23 May 23

Andrew was very polite and appeared to have good knowledge and answered all my questions thoroughly. I later called another company recommended by Better Business Bureau to compare list and they confirmed price quoted was not unreasonable. May decide to go ahead with installation.

Michele P.

23:54 18 May 23

Andrew is great. The heat pump stopped working and the capacitor had to be replaced. He picked one up the next day and got it installed. Life saver on a very hot day. Thank you, Andrew.

Florence B

20:02 18 May 23

Kevin was very knowledgeable and explained everything to me so I understood what my best opinion would be.

Hong Sun K.

19:30 17 May 23

inspection of my hot water tank and got a free quote.The technician was knowledgable and professional.

LV W.

18:44 17 May 23

Service: Perimeter drain tile system repair, sump pit location, remove blockages to reestablish proper flow.We contacted High Mark Plumbing & Heating on the recommendation of On Side Restoration. From the start, the office staff were quick to connect us with a site visit within 24 hours. Ryan assessed the basement interior to determine the source of incoming water. Brian assisted the following day to confirm next steps, which involved inspecting and flushing out the perimeter drain tile system. Both Ryan and Brian were knowledgeable, providing timely insight into what could be immediately ruled out.High Mark staff are exceptional at the work they provide. Dave is a great example of how to deliver great customer service. Punctual and methodic.Dave exemplified a level of skill that comes with years of earned experience. He showed patience while troubleshooting our issue. He impressed us with his expert intuition, piecing together a exact picture of how the problems originated. The amount of relief we experienced from a rather stressful water nightmare has helped us sleep better at night.Kudos to Janessa behind the scenes as well. We want to acknowledge your essential work as major cog on team. Thanks for your prompt responses to our calls.We recommend supporting this local Tri-Cities business, and won't hesitate to contact them again if needed.

Renee S.

03:26 17 May 23

Chris was very thorough in detecting where our leak was coming from. Explained everything and answered all of our questions as he went along. He went above and beyond making very good suggestions along the way. Fast, efficient and priced right. Will definitely use High Mark Plumbing again.

Dave L.

17:08 16 May 23

We had a gas line blockage and we’re in need of a quick response. The company was responsive. The technician Tassos was simply amazing. Punctual, informative and professional, we could not have asked for a better tech…. Thanks Tassos

Kyra Y.

00:57 12 May 23

Had Cole come for a quote and he was amazing. On time, no overselling, explained options clearly.Booked our install the same day and insisted to have Cole back as our installer. He was efficient, on time, personable, professional.Would have him out for any and all calls. Shout out to Ashley in reception for all her help answering questions and organizing our install.

Erich K.

00:04 10 May 23

We have an issue with the newly installed HWT elements for our in-floor heating system, floor remained cold.ANDREW came and quickly identified and fixed the problem, by replacing the new top element that was not working (faulty) with another new one. So far, so good, floor is nice and warm, again!:)VERY professional, knowledgeable and expert in what he does, polite, friendly, meticulous, pleasant to deal with, and completed the job efficiently and neatly. Excellent customer service, highly recommended, two thumbs up!Very happy repeat customers, Erich & JoyPS.A SPECIAL THANK YOU to:JENESSA (Plumbing Dept.) for your patience, sunny personality, and for being so pleasant to deal with.:)DEBORA (Electrical Dept.) friendly and very efficient, also pleasant to deal with.:)Whenever I phoned High Mark Plumbing and Electrical, for service, it really is a real pleasure to make those calls and be treated in such a wonderful manner! Excellent job ladies, you two are definitely a huge asset to the company!

Shauneen S.

01:53 03 May 23

Our tech Davy was great!! Very knowledgable, trustworthy, and professional. He un installed the DW and installed our new one perfectly! We are very very happy 😃 thank you!

Wayne K.

16:27 01 May 23

The work done was right, the plumber was on time, and the cost was not outrageous.I would recommend them to anyone.

Cristina G.

23:42 28 Apr 23

I called in the morning asking for a plumber for the same day. High mark sent Ryan and he was professional and friendly.

Colleen T.

18:02 25 Apr 23

Ryan was wonderful very efficient excellent personality and got the jib done quick and right . Thank you from Mrs Mackellar

Sophia H.

22:26 22 Apr 23

I called High Mark Electrical , The tech Andrew arrived on time and quickly completed the work. Thanks 😊

How does it Work?

When you call High Mark, one of our professional technicians will come to your home at a time that is convenient for you, an access the problem. The technician will then present you with options to solve the problem and provide you with an up front price before any work is started. Once you choose how you want to proceed the technician will promptly get started and get your issue resolved.

How Much will it Cost?

Each home and situation we provide work at is different. Due to this, we cannot provide a price that is accurate without seeing each problem. We pride ourselves on providing each and every customer with accurate information so that you can make the best choice for you and your family.

How Easy is it to get Service?

At High Mark we know that when you call us you are having a problem and booking someone to solve that problem should not be difficult. For this reason our phones are answered by a real human 24 hours a day. If you prefer you can also email or use that chat feature on our website for a prompt response.